• On several pages on our custom www.ads-software.com site, text is showing up in strange places. TinyPass plugin support first brought it to my attention: “There’s something breaking in your WordPress install that I’m not able to troubleshoot … Even portions of the page are showing up outside of the edit page functionality.”

    I created a screenshot of the problem on one of the pages, FAQ, but am not quite sure how to attach it. The problem only shows up in the edit screen, not on the site. Oh, wait. OK. I created a new page with the screenshot on it (https://www.mygoforthegreen.com/wordpress-support-help/). It’s not pretty, but you can see the issue.

    Weird, eh? Any ideas? Sure hope so!

    Linda

Viewing 16 replies (of 16 total)
  • Thread Starter IreneLinda

    (@irenelinda)

    Result: heard back from the Page.ly plugin guys. Apparently, the problem is that we have <span> tags in the HTML content on the 3 pages with the issue. The plugin creator said that leaving them alone until we could get technical help to remove the tags without changing the page design would not cause any functionality issues on the site. So that’s what I’ll do.

    Thanks for your help here in leading me to the plugin that was causing the problem. That allowed me to troubleshoot further with the plugin developers, who were responsive and helpful as well.

    Linda

Viewing 16 replies (of 16 total)
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