Textformatting on mail disappears on save

Good morning @rnrgfx,

What are you referring to when you tell me the HTML is stripped? Where is stripped? On the email, on the view of the editor?

Could you send me an screenshot?

Thanks.

I’m having the exact same issue. I had an email template with HTML formatting saved and was getting ready to import a large number of users but now all the HTML is being removed from the template. It all worked just fine with my test mails last week.

As soon as I hit “Save email template and options” or move to another tab, the HTML tags are all removed. Complete bummer since now I can’t include our branding when sending the emails with login details.

@harrimikkola,

Please could you send me a screenshot? I cannot reproduce the problem in my test sites ??

I have just seen the error.

New version is coming.

We made some security improvements and it creates the problem.

Sorry for all the inconveniences!!

Please update to new version, it will be released in some minutes.

Topic is suddenly resolved? I’d love to know how though.

@harrimikkola,

I have just released a new version and I have written some posts before explaining.

But it seems my answers are not being posted and all of theme are waiting to be reviewed: https://pasteboard.co/I6adPu2.png

Sorry ??

Okay now I see the replies that weren’t visible before, I noticed the update yesterday and updated the plugin but didn’t have time to test it. Seems to work again now but a <div> with a background image was still getting removed so I used an in there instead, not a big deal. Super fast support is very appreciated, amazing work!

@harrimikkola,

Thanks. Maybe the problem is from the filtering we are doing to prevent security issues.

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