• Resolved antoine69

    (@antoine69)


    Hi,

    I’de like to translate some texts into my own language french.
    For example, in the coupon itself : 15% Cart Discount : whete can I translate ‘Cart Discount’ ?
    At the bootp,n of the coupon : Expires on … some date ; where can I translate ‘Expires on’ ?

    Do I have to edit the po files for french that arae aleady available in /languages ?
    Also there are some texts in the Account page that are not translated. Is this to say that the .pot file for french is not 100% finished translated ? Or is there another way to have them translated ?

    Thanks a lot

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @antoine69 ,

    Greetings from WebToffee Support!

    The Smart Coupons for WooCommerce plugin includes the necessary language files for translating the mentioned strings into French. To troubleshoot the issue, please navigate to WordPress Dashboard > Updates > Translations and check if the strings are successfully translated.

    If the issue persists, could you please share your WooCommerce System Status report with us? You can access it by navigating to WooCommerce > Status > Get system status report. This report provides details about your site’s environment and configurations. If you have any privacy concerns, feel free to share the required information through this link.

    We look forward to your response and are here to assist further!

    Thread Starter antoine69

    (@antoine69)

    Hi and thank you,

    All my translations are up-to-date.

    So what’s next ?
    Thanks

    • This reply was modified 1 week, 3 days ago by antoine69.
    Thread Starter antoine69

    (@antoine69)

    By the way, I’ve downloaded the wt-smart-coupons-for-woocommerce-fr_FR file to my computer and opened it to see what’s going on and the texts that are not showing translated on my site are well translated in the .po file .
    So why are some texts ‘Cart discount’ and ‘Expires on’ not shownig in french please ?
    Thanks

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @antoine69 ,

    Thank you for getting back to us and for providing the update that the translations are up-to-date.

    As mentioned earlier, the plugin does include the necessary language files for translating the specified strings into French. To further troubleshoot this issue, kindly copy the wt-smart-coupons-for-woocommerce-fr_FR.mo and wt-smart-coupons-for-woocommerce-fr_FR.po files from the following directory: wp-content/plugins/wt-smart-coupons-for-woocommerce/languages

    And place them into: wp-content/languages/plugins

    After completing this step, please check if the translations for the strings are now being reflected correctly. If the issue persists, please let us know. We’re here to assist further!

    Thread Starter antoine69

    (@antoine69)

    Hi, it works perfectly. My last question is: why does it NOT work while the translated files are in the /languages plugin ?
    Cheers

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @antoine69 ,

    We’re glad to hear that the solution works as expected!

    Regarding your query, we’ve identified an issue that prevents translation files from loading properly in the latest WordPress version. This issue has been acknowledged, and a fix will be included in an upcoming plugin releases.

    If you encounter any further issues or have additional questions, please don’t hesitate to reach out—we’re here to assist.

Viewing 6 replies - 1 through 6 (of 6 total)
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