TF E Slider Disappears When Updating from 2.1.5

Hi there,

Because we have update plugin, so now, you want to use TF-E-Slider you can turn it on here: https://prnt.sc/9mh11QAx5heP

If nothing changes, please let me know, I’ll check it for you.

Updated the plugin again. Verified that it’s enabled in the settings, but it still removes it from existing pages.

Before: https://prnt.sc/FoU4Gxn58Nvh
After: https://prnt.sc/od9c0C54L4vc
Settings: https://prnt.sc/KN2Lm2WrJkJX

Hi there,

Follow my instruction to update:

Step 1: Clear Elementor Cache: https://prnt.sc/IhsonTkCoqu0 https://prnt.sc/k5BIef1n5VBa then Save Changes: https://prnt.sc/z9pPelKpv0b0

Step 2: back to Themesflat AddOns then click Save Change (just click Save Change) https://prnt.sc/YzVHR9qlqyU-

and check again, the slider will be shown.

We’d be very appreciative if you spent time rating us 5 stars.

Thank you so much.

I have same problem, but still same problem, even I follow all this steps

Upgrading removes the feature from existing pages. I am able to enable the feature and add it to pages, but it’s gone from anywhere it already existed in my site.

Hi there,

Can you share information to login WP-admin, via my email: [removed]

Our developer will check all for you.

Thank you so much.

@themesflat For the second time, do not ask for login information in these forums: https://www.ads-software.com/support/guidelines/#we-reserve-the-right-to-manage-the-forums-to-the-best-of-our-ability

And, in order to keep your plugins hosted at www.ads-software.com, you are expected to follow the forum guidelines: https://developer.www.ads-software.com/plugins/wordpress-org/detailed-plugin-guidelines/#developer-expectations

Further violations of the forum guidelines may result in further action taken against your account and plugins here.