• Resolved Derek Ashauer

    (@sccr410)


    Setting up a basic, test donation form with default settings – minimum stuff to do a test.

    After the donation, instead of a receipt it shows a blog post instead:
    https://share.zight.com/YEuJ1K5z

    On the current version of Charitable. I have reset permalinks, confirmed the issue is also persistent with no other plugins enabled, using a default WP theme.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter Derek Ashauer

    (@sccr410)

    This is for the Automatic Receipt page setting, if I choose a specific page with the shortcode it works fine.

    Plugin Author WPCharitable

    (@wpcharitable)

    @sccr410 Thanks for reaching out and providing the additional information. First thing to check is your WordPress theme in your test – if you are using the Twenty Twenty-Four or Twenty Twenty-Three WordPress theme, switch to any other default WordPress theme (like Twenty Twenty-Two), reset permalinks, and then attempt the same test again and let us know the results.

    If nothing changes, if you can provide the same screenshot and we’ll go from there requesting some additional information (gateway being used in the test, if you are in test mode for the gateway, donation form settings in Charitable settings, and your exact permalink settings). Thank you!

    Plugin Author WPCharitable

    (@wpcharitable)

    @sccr410 I wanted to follow up on this – our team has a fix in the upcoming 1.8.1 release for receipt pages for block themes like the default Twenty Twenty-Three and Twenty Twenty-Four. If you would like a patch you can contact us (because it would likely involve sharing sensitive information), otherwise in the coming days that fix should be in core. Either way, if that doesn’t help let us know but since we can confirm the issue the fix exists I’m going to close this conversation as resolved at the moment but you are still free to continue the conversation.

    Thread Starter Derek Ashauer

    (@sccr410)

    Great, thanks for getting on that so quick!

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Thank you content does not render’ is closed to new replies.