Thank You Message

  • Resolved nWilko

    (@nealwilko)


    8 years ago

    Hi Mike,

    I have recently updated to version 2.3.5 of your plugin (thanks!) and I have encountered an issue with the thank you message not displaying (custom or boiler plate).

    The forms submit without issue and the emails are sent to admin and the main guest – the form just returns to its pre-filled state for either a new guest RSVP or an update from someone who has already RSVP’d.

    Happy to send across any additional info on this that you require.

    Thanks again in advance,

    Neal

Viewing 6 replies - 1 through 6 (of 6 total)
  • mdedev

    (@mdedev)

    Hi Neal,

    The reason for this is probably at the root cause of why you were getting multiple emails. Any way you can create a login to your site and send it to me at [email protected].

    -Mike

    Thread Starter nWilko

    (@nealwilko)

    Hi Mike,

    Thanks for this – I’ve sent across the details.

    Thanks again,

    Neal

    Hi @mdedev, I’m having the exact same issue. Could I forward you my details too? Thanks for a great plugin!

    • This reply was modified 7 years, 8 months ago by tommorris1988.

    Hi Neal, i think i have the same problem as above.

    Everything else seems to be working fine, but after a user has submitted or edited their RSVP, the plugin doesn’t display a thank-you message. It just refreshes the RSVP

    • This reply was modified 7 years, 5 months ago by foszulu.
    Thread Starter nWilko

    (@nealwilko)

    Hi @foszula,

    The plugin developer @mdedev very kindly sorted this issue for me – but I think it has to do with the way the plugin is added to your page / post with the short code.

    I believe there are two different ways to add the form – try both and test, see if that makes a difference.

    Thanks,

    Hi @foszula,

    As @nWilko said make sure to use the [rsvp] shortcode. If you are still having problems feel free to send me an email at [email protected] and I will see if I can help.

    Thanks,
    Mike

Viewing 6 replies - 1 through 6 (of 6 total)
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