“Thank you”-page: doesn’t redirect to another page

  • Resolved viktorjano

    (@viktorjano)


    6 years, 10 months ago

    Hello,

    I’m having an issue with the redirect page when a mutli-step form is submitted.

    When the Submit button is clicked, it doesn’t redirect to the thank you page that I’ve designated in the
    “Thank you”-page: inside the Form Settings / General settings of my form.
    It does change the button label to SUCCESS and it does send an email to my email address, however, I’d like it to redirect to one of my internal pages.

    Can you please help me out in clarifying what could be the issue?

    My setup is WordPress 4.9.1 with Multi Step Form Version 1.2.3

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author mondula2016

    (@mondula2016)

    Must be a missconfiguration.
    Please set uf a new form, set the page and try again. You can try to disable all plugins exept the MSF to debug.
    We cannot help on this without more information and maybe a look to the page wich is not allowed for us ??

    • This reply was modified 6 years, 10 months ago by mondula2016.
    Thread Starter viktorjano

    (@viktorjano)

    Hi again,

    we have tested the plugin on another server with different php version and same WP version (4.9.1) and theme and it turned out that it works there! Namely, it worked on the server with php version 5.5, and does not work on a server with php version 7.0.1. So, do you have any clue that this might be the reason for the issue?

    Thank you

Viewing 2 replies - 1 through 2 (of 2 total)
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