• Resolved thefunkobros

    (@thefunkobros)


    So, I am having one heck of a time clearing all of the different errors in relation to this woocommerce shipping nonsense. first it wouldn’t return a rate at all, and now this is my latest error.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 16 through 23 (of 23 total)
  • Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @thefunkobros,

    I’m sorry to hear about your experience. At Woo, we value our users, and your satisfaction is our top priority. I apologize if you felt any discomfort in your interaction with our representative.

    Could you please share the ticket number of your open case? I want to review it and ensure your issue is addressed appropriately and promptly.

    We’re here to help you, not to make things more difficult. Thank you for your patience and understanding.

    Thread Starter thefunkobros

    (@thefunkobros)

    7967973

    Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @thefunkobros,

    Thanks for sending over the ticket number.

    After reviewing it, I noticed it’s related to checkout and WooPayments. I suggest creating a new ticket specifically for the WooCommerce Shipping & Tax or including it in your existing ticket.

    Looking forward to resolving this issue for you.

    Thread Starter thefunkobros

    (@thefunkobros)

    It is not related to checkout and woopayments……

    maybe thats what they put it under, but it is for this same exact issue. customers cannot check out due to this error…..

    Thread Starter thefunkobros

    (@thefunkobros)

    why is it such a foreign concept for people to do some deep diving instead of just looking at the surface, and being so quick to dismiss somebody. I am so frustrated, and I am sick and tired of everyone telling me they are here to help me….YET NOBODY HELPS ME

    Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @thefunkobros,

    I’m truly sorry to hear about your frustration. I understand how important it is to resolve your issue quickly.

    I noticed that one of our top-notch Happiness Engineers is currently working on your ticket. We kindly ask for your cooperation and patience to help solve the issue you’re facing.

    At the same time, please be aware that creating multiple tickets and threads for the same issue is not a good practice. Doing so can actually slow down our response rate.

    I will mark this thread as resolved to streamline the process and ensure we efficiently handle your concern via our ticketing system.

    Thanks for understanding!

    Thread Starter thefunkobros

    (@thefunkobros)

    only It is NOT resolved.

    and did you just tell me that it’s not good to create multiple tickets? When YOU just told me to create another ticket?

    you’ve got to be kidding me right?!?!?!

    and your “happiness engineer” definitely isn’t engineering any happiness, much less are they engineering any solutions.

    what an absolute JOKE

    Plugin Support 1dr0.a11n

    (@1dr0a11n)

    Hello @thefunkobros!

    It is not related to checkout and woopayments……

    maybe thats what they put it under, but it is for this same exact issue. customers cannot check out due to this error…..

    Thank you for taking the time to open a support forum post regarding the “The Address You Are Trying To Validate Is Missing Required Keys” error. From the screenshots and the error message, this issue is related to the?UPS Shipping Method?extension, a paid offering which you have access to our direct support. This is different from the?WooCommerce Shipping & Tax?plugin, so it’s good to keep that distinction in mind.

    I see you’re encountering a few challenges on your Checkout page, including the error message from the UPS Shipping Method extension. Additionally, there have been styling issues where fields were cut off and not visible. On top of that, you’re working through transferring a Jetpack Connection to your new site, which includes connecting WooPayments to your newly migrated site. These are all being addressed in ticket 7967973.

    You can also find out more on how to resolve the issue here: What happens to a WooPayments account during a site migration?

    I understand you have different tickets and chats opened for similar issues. To streamline our support and provide you with quicker, more efficient help, it’s best to keep our conversation to a single thread. This approach reduces the need to ask you for the same information you may have already provided elsewhere and allows us to focus on resolving your concerns more effectively.

    Migrating platforms can indeed be a challenge, especially if it’s your first time doing so. However, once everything is set up correctly, the rewards in terms of site performance and sales continuity can be significant. We understand your eagerness and appreciate your patience to get your site launched and continue driving sales.

    Given that the issue mentioned in this support post is not directly related to the WooCommerce Shipping & Tax extension, I’ll mark this as resolved. Rest assured, we will continue addressing the multiple issues you’re facing in ticket 7967973.

    Have a great rest of the day!

    • This reply was modified 7 months, 3 weeks ago by 1dr0.a11n. Reason: Typo in the username
    • This reply was modified 7 months, 3 weeks ago by 1dr0.a11n. Reason: Minor edits
    • This reply was modified 7 months, 3 weeks ago by 1dr0.a11n.
    • This reply was modified 7 months, 3 weeks ago by 1dr0.a11n.
Viewing 8 replies - 16 through 23 (of 23 total)
  • The topic ‘The Address You Are Trying To Validate Is Missing Required Keys.’ is closed to new replies.