“the amount provided is invalid” error message

I am using this plugin as the payment gateway for GiveWP donations. Visitors to my site are getting the following error when submitting the donation form: “the amount provided is invalid” which appears to be a Payeezy error (https://developer.payeezy.com/comment/425#comment-425). The amount they are submitting is $32.73 or $33.50. I was able to make a test donation of $25.00 without an error so something is working correctly.

I called Payeezy and they said it could be either that the amount is not removing the decimal point from the donation amount. For example, for a $32.73 donation, the submitted value should be 3273.

The other thing they said to check was that the currency symbol was not being submitted either. I noticed that the Donation Total at the bottom of the form does have a dollar sign in it. Could that dollar sign be passed along to Payeezy?

I did contact WP Give, and they said that their “plugin reads the total amount from the “data-total” data attribute. It’s a numeric value with decimal points. My guess is that WP Payeeeze Pay will need to somehow read that value and reformat it as needed.”

I checked our records and we have had transactions that didn’t round off to the nearest dollar. The last transaction that did go through was for $70.72 about a month ago.

Please let me know if I can provide more information on this issue.

Thanks!

The page I need help with: [log in to see the link]