• mohammedbhorania007

    (@mohammedbhorania007)


    Hello Team,

    The critical issue appears every time I try to open the appearance-customize screen. I’ll speak with WordPress.com, and they will resolve the issue.

    Just as a test, I deleted this function from the file on the staging site that we created while testing this, and that was enough to fix the problem.

        /**
        * Update Shop page grid
        *
        * @param  int $col Shop Column.
        * @return int
        */
        public function shop_columns( $col ) {
    
            $col = astra_get_option( 'shop-grids' );
            return $col['desktop'];
        }

    There won’t be any problems on the website if I remove the code mentioned above. Please verify with us.

Viewing 1 replies (of 1 total)
  • Hi @mohammedbhorania007,

    I would say that it’s not recommended. It’s better to fix the root of the problem rather than modify the theme files.

    Have you tried deactivating all of the plugins installed on your site and see if the issue gets fixed? Also, is the problem happening only with Astra theme?

    Kind regards,
    Herman ??

Viewing 1 replies (of 1 total)
  • The topic ‘The appearance-customize page won’t open.’ is closed to new replies.