The backup has not finished

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Please could you send us a copy of the latest backup log? This can be found in the UpdraftPlus Existing Backups tab.
    The contents will be too long to post here directly, but you can use an online service such as Dropbox or Pastebin, and post the link here.

    Best Wishes,
    Bryle

    Thread Starter erl23

    (@erl23)

    ok,see latest backup log here

    Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    It shows that the backup process is timed out or killed off.

    Could you try to reduce the backup archive split size? This will split the backup into smaller, more manageable files.

    To do this, open the ‘expert settings’ section of the UpdraftPlus Settings tab, and find the ‘split backups every’ option. Set this to 25Mb, save your settings and run a new process.

    If the issue persists, please ask your hosts/server admin to investigate their PHP error logs. These logs should contain more information on the exact issue that is causing the backup process to halt.

    Kind Regards,
    Bryle

    Thread Starter erl23

    (@erl23)

    Hello ! I opened the ‘expert settings’ section (see link with screenshot here). How and where I can find that option “split backups every” ?

    Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    It should be the “Settings” tab. See screenshot – https://prnt.sc/npqfk8

    Then the “Expert Settings” should be at the bottom of the page. See screenshot – https://prnt.sc/npqg8m

    Regards,
    Bryle

    Thread Starter erl23

    (@erl23)

    ok, thats work ! thank you

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘The backup has not finished’ is closed to new replies.