• Resolved DimitrisBasdekis

    (@theprojectgarments)


    Hello, I have noticed that the filter by brand does not work on the category page sidebar. Is this possible that this is a plug-in issue? I have activated the widget on the filter sidebar , however I am not able to see this option.
    Thank you.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor titodevera

    (@titodevera)

    Hi theprojectgarments!

    Please provide your system status report (WooCommerce/Settings/Brands/System status) and place a ` on the line before and after your pasted report as you would with code.

    The widget is working for me and another thousands of users without problems, so I think that is unlikely a PWB bug… maybe something related with your theme…

    ??

    Hi titodevera,

    Hello, I have noticed that the filter by brand widget does not work on the category page sidebar on our website. Is this possible that this is a plug-in issue? I have activated the widget on the filter sidebar , however I am not able to see this option. I have disabled all the plugins to see if there is any internal conflicts between the plugins, but still the module failed to work. Can you please help me out in finding the root cause of this issue.
    Thank you.

    The page I need help with:

    Below is a system report

     Array
    (
        [home_url] => https://dev.tynechem.com
        [site_url] => https://dev.tynechem.com
        [version] => 3.7.1
        [wp_version] => 5.2.4
        [wp_multisite] => 
        [wp_memory_limit] => 40M
        [wp_debug_mode] => 
        [wp_cron] => 1
        [language] => en_US
        [server_info] => nginx/1.14.0
        [php_version] => 7.2.24-0ubuntu0.18.04.1
        [php_post_max_size] => 1000M
        [php_max_execution_time] => 600
        [php_max_input_vars] => 2000
        [max_upload_size] => 2097152
        [default_timezone] => UTC
        [theme] => Array
            (
                [name] => ahy tynechem
                [version] => 1.1
                [parent_theme] => Porto
            )
    
        [active_plugins] => Array
            (
                [0] => address-autocomplete-using-google-place-api/address-autocomplete-using-google-place-api.php
                [1] => advanced-custom-fields/acf.php
                [2] => antispam-bee/antispam_bee.php
                [3] => better-font-awesome/better-font-awesome.php
                [4] => contact-form-7/wp-contact-form-7.php
                [5] => font-awesome/font-awesome.php
                [6] => gdpr-cookie-compliance/moove-gdpr.php
                [7] => instagram-slider-widget/instaram_slider.php
                [8] => js_composer/js_composer.php
                [9] => perfect-woocommerce-brands/main.php
                [10] => porto-functionality/porto-functionality.php
                [12] => regenerate-thumbnails/regenerate-thumbnails.php
                [13] => repeat-order-for-woocommerce/repeat-order-for-woocommerce.php
                [14] => revslider/revslider.php
                [15] => sagepay-direct-gateway-for-woocommerce/sagepaydirect.php
                [16] => ultimate-member/ultimate-member.php
                [17] => woo-address-book/woocommerce-address-book.php
                [18] => woo-extra-flat-rate/advanced-flat-rate-shipping-for-woocommerce.php
                [19] => woo-single-product-page-customizer/woocommerce-single-product-page-customizer.php
                [20] => woocommerce-bulk-order-form/wc-bulk-order-form.php
                [21] => woocommerce-checkout-manager/woocommerce-checkout-manager.php
                [22] => woocommerce-multiple-addresses/woocommerce-multiple-addresses.php
                [23] => woocommerce/woocommerce.php
                [24] => wp-multi-step-checkout/wp-multi-step-checkout.php
                [25] => wp-sitemap-page/wp-sitemap-page.php
                [26] => yith-woocommerce-ajax-navigation/init.php
                [27] => yith-woocommerce-ajax-search/init.php
                [28] => yith-woocommerce-role-based-prices-premium/init.php
                [29] => yith-woocommerce-wishlist/init.php
            )
    
        [pwb_options] => Array
            (
                [version] => 1.7.7
                [wc_pwb_admin_tab_brand_single_position] => after_meta
                [old_wc_pwb_admin_tab_slug] => brand
                [wc_pwb_notice_plugin_review] => 
                [wc_pwb_admin_tab_slug] => 
                [wc_pwb_admin_tab_brand_desc] => 
                [wc_pwb_admin_tab_brand_single_product_tab] => 
                [wc_pwb_admin_tab_brands_in_loop] => 
                [wc_pwb_admin_tab_brands_in_single] => 
                [wc_pwb_admin_tab_brand_logo_size] => 
            )
    
    )
    
Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘The Brand Filter does not appear on the sidebar’ is closed to new replies.