• Resolved claudioms

    (@claudioms)


    Since yesterday the plugin is working badly. When changing the shipping method, the coupon does not work. Any suggestions? I have 3 or 4 shipping options and it works randomly

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author Soft79

    (@josk79)

    What exactly doesn’t work? What is the code of a coupon that doesn’t work and what are it’s settings?

    Thread Starter claudioms

    (@claudioms)

    Code: “mayorista” , it work when you buy more than $100.000.- (CLP, Chilean peso) It is applied automatically And grants 50% discount.

    That is the only configuration.

    Since the update stopped working well, when I select shipping methods the code sometimes works well and others simply don’t.

    Plugin Author Soft79

    (@josk79)

    Can you turn on debug mode of our plugin, please?

    Settings > WooCommerce Extended Coupon Features > Debug mode

    Thread Starter claudioms

    (@claudioms)

    Ok, its on!

    Thread Starter claudioms

    (@claudioms)

    maybe this can help

    {“result”:”ok”,”coupons”:{“coupon_id”:359,”coupon_code”:”mayorista”,”meta”:{“_aioseop_opengraph_settings”:{“aioseop_opengraph_settings_title”:””,”aioseop_opengraph_settings_desc”:””,”aioseop_opengraph_settings_customimg”:””,”aioseop_opengraph_settings_imagewidth”:””,”aioseop_opengraph_settings_imageheight”:””,”aioseop_opengraph_settings_video”:””,”aioseop_opengraph_settings_videowidth”:””,”aioseop_opengraph_settings_videoheight”:””,”aioseop_opengraph_settings_category”:”article”,”aioseop_opengraph_settings_section”:””,”aioseop_opengraph_settings_tag”:””,”aioseop_opengraph_settings_setcard”:”summary”,”aioseop_opengraph_settings_customimg_twitter”:””},”_edit_last”:””,”_edit_lock”:””,”_used_by”:””,”_wjecf_allow_below_minimum_spend”:”no”,”_wjecf_apply_silently”:”no”,”_wjecf_categories_and”:”no”,”_wjecf_is_auto_coupon”:”yes”,”_wjecf_products_and”:”no”,”coupon_amount”:””,”customer_email”:””,”date_expires”:{“date”:”2099-12-31 03:00:00.000000″,”timezone_type”:1,”timezone”:”+00:00″},”discount_type”:”percent”,”exclude_product_categories”:””,”exclude_product_ids”:””,”exclude_sale_items”:false,”expiry_date”:””,”free_shipping”:false,”individual_use”:true,”limit_usage_to_x_items”:null,”maximum_amount”:””,”minimum_amount”:”100000″,”product_categories”:[],”product_ids”:[],”usage_count”:1295,”usage_limit”:0,”usage_limit_per_user”:0}}}

    Plugin Author Soft79

    (@josk79)

    Hmm… I see I missed packing a file for debugging in 3.0.

    Can you please go to WooCommerce > Status > Logs > WooCommerce-Extended-Coupon-Features-2018-09-04-xxxxxxxxxxxxxxxxx.log > View

    Then please send me by email to (admin at soft79.nl) the name of the log file. E.g. WooCommerce-Extended-Coupon-Features-2018-09-04-xxxxxxxxxxxxxxxxx.log

    Also please paste your WC System Status Report.

    Thread Starter claudioms

    (@claudioms)

    ok !!! Thank you

    Thread Starter claudioms

    (@claudioms)

    Did you recive my email?

    Plugin Author Soft79

    (@josk79)

    Yes, but I haven’t been able to look at the log file yet.

    I suspect there is a conflict with another plugin; could you please test if temporarily disabling certain plugins fixes the issue?

    Unfortunately I couldn’t reproduce this issue locally.

    Plugin Author Soft79

    (@josk79)

    Please try 3.0.2. There was an issue with the ‘individual use’-option in combination with Auto coupons that probably caused this issue.

Viewing 10 replies - 1 through 10 (of 10 total)
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