The change is not saved

Hi @hanz17,

Can you please clarify what email notification you are referring to?
Do you have any custom Ultimate member notification active?
Please try to do a conflict test so we can rule out conflicts with your theme or other plugins and see if this issue goes away. Here is the doc on how to do a conflict test if you are not sure how to do it.

Regards.

Hi,

I did a conflict test and problem is with a theme. But what’s strange is that it works on another site with the same template. The web where it does not work is a duplicate. Could it be a problem?

Thanks

Hi,

I have a new discoveries. It doesn′t work on both sites, but only if isn′t username in url.

Ex.:
Saving works: https://domain.com/account/js1/ js1 = username

Saving doesn′t work: https://domain.com/account/general/
or https://domain.com/account/password/
or https://domain.com/account/billing/
etc…

Where can be a problem?

• This reply was modified 6 years, 4 months ago by Hanz17.