The comment form in AMP does not open

  • Resolved Tengyart

    (@tengyart)


    3 years, 2 months ago

    Clicking “Leave a comment” in AMP often fails to open the comment form on the mobile version of the site. To be more precise, it opens in an incomprehensible way: for example, in Firefox it works fine, but in Chrome it only works in some articles.

    The main problem is with Chrome, because clicking “Leave a comment” takes many users to the beginning of the publication.

    The problem concerns not only the link above, but also all other articles in AMP format.

    Please advise how to solve the problem and what it may be related to?

    This is what the problem looks like in the video recorded from the smartphone screen. The video at the link is about 36.3 megabytes.

    Other plugins used: Autoptimize, LuckyWP Table of Contents, Rank Math SEO, Web Stories, WP Fastest Cache. WordPress Theme: Ashe Pro.

    I really hope for your support. Thank you very much in advance for your answer!

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)

  • It might be because of the antispam plugin. If it is not up to date.

    Thread Starter Tengyart

    (@tengyart)

    Unfortunately, even without the anti-spam plugin, the problem is still relevant. So this option is absolutely not suitable.

    Plugin Author Ahmed Kaludi

    (@ahmedkaludi)

    Can you please check it once by clearing all the caches and let me know back?

    Thread Starter Tengyart

    (@tengyart)

    Cleared all caches (both site and browser), nothing has changed. Unfortunately, the problem with the comment form is still relevant.

    Plugin Author Ahmed Kaludi

    (@ahmedkaludi)

    The issue might occur due to the conflict with the other plugins. Can you please check it once by deactivating the plugins on your site one by one and check whether the issue is persistent then let us know back?

    Thread Starter Tengyart

    (@tengyart)

    Deactivated all plugins except AMP for WP. Unfortunately, the problem has not disappeared.

    Thread Starter Tengyart

    (@tengyart)

    I managed to solve the problem by completely deleting cookies, clearing browsing history, browser cache, and generally all the data that were associated with the site in Chrome.

    After that, the comment forms are working properly again. It’s a little unpleasant that other visitors to the site may encounter such a problem, but it’s not the plugin’s fault. I apologize for your time, this is very stupid of me.

    Plugin Author Ahmed Kaludi

    (@ahmedkaludi)

    Glad to hear the issue is solved. If you have any other queries or issues, Please create a new topic.

Viewing 8 replies - 1 through 8 (of 8 total)
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