• Hello,

    I am looking for help with an issue that’s cropped up recently. The issue is that 9 out of 10 times when I try to update a post I get a “Connection Reset Error – ERR_CONNECTION_RESET” and the update fails.

    1) This problem is happening on both of my two Windows 10 machines (Windows 10 version 1703 OS Build 16241.1001). It doesn’t matter which web browser software I use–the problem still happens.
    2) The problem is not happening on my Chromebook which is on the same network as the above two machines.
    3) The problem doesn’t happen on my Windows 10 computers at work, just my Windows 10 computers at home. These machines are likely running an earlier build of Windows 10.
    4) As mentioned 1 in 10 website update saves actually works for some reason. It isn’t happening each and every time.
    5) I am using Xfinity Internet at home and some dedicated provider at the office.
    6) The sites are hosted as Managed WordPress on GoDaddy.
    7) I have tried disabling all of my plugins and switching to 2016 theme. It makes no difference.
    8) The error happens on “/wp-admin/post.php?post=619&action=edit” (or any post I try to update)

    Interestingly, am in contact with two other people on GoDaddy’s help forum who are also having the exact same issue. They are on different ISPs than I am on, and one of them is on Windows 8 and the other is on Windows 10. The issue started recently for both of them.

    I suspect there was some change to Windows recently, some kind of patch, that would have also been applied to Windows 8 that’s really at the heart of the issue, but I have no idea how to further troubleshoot this very frustrating issue.

    Thank you very much for any ideas of what could cause this.

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  • This support question is best addressed at a Windows 10 forum, but here are a few tips.

    Turn off and unplug all computers and devices on your home network.
    Turn off and unplug any routers in use.
    Turn off and unplug your Xfinity Modem.

    Wait 15 minutes.

    Reverse steps above waiting each time for the device to connect upstream.

    Next, Flush DNS on both computers. Clear browser cache (all browsers) on both computers.

    See if that fixed it.

Viewing 1 replies (of 1 total)
  • The topic ‘The Connection was Reset Error’ is closed to new replies.