The content of the site is blocked by Header protection

  • Resolved svser

    (@svser)


    1 year, 2 months ago

    A protected area has appeared below the site Header, which blocks actions at the top of the site. It is not possible to place buttons in this area. The buttons become inactive. Blocking the content of the upper part of the site is present on all pages of the site.<font _mstmutation=”1″></font>

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter svser

    (@svser)

    <font _mstmutation=”1″></font><font _mstmutation=”1″ _msttexthash=”133299907″ _msthash=”381″>Эта область расположена под кнопками меню сайта. Он обведен по краю синей пунктирной линией разметки. Помоги мне вытащить ее. Он блокирует активный контент.</font>

    Thread Starter svser

    (@svser)

    <font _mstmutation=”1″></font><font _mstmutation=”1″ _msttexthash=”22973743″ _msthash=”218″>Эта разметка присутствует на главной странице и на странице новостей. Как ее убрать?</font>

    Same behavior on my Website:

    I use this design theme in the version 4.0.0.14
    on WordPress version 6.4.2.
    Since yesterday I have noticed a kind of layer that is apparently above the header area and prevents clicking on buttons.
    It is currently displayed as a hatched line.

    Various attempts show that this layer in Chrome (120.0.6099.234 (Official Build) (x86_64)) on a Mac (OS Mac Ventura 13.4.1) completely hides all links in the upper area and prevents clicking on them.
    Strangely enough, only links in the design and content area are affected. The navigation of the website works perfectly.
    Here is a picture of how it looks at the moment.

    In Safari (same Mac as above), (version 16.5.1) the layer does not appear.
    This layer also does not appear on Windows devices (e.g. Windows 11, Chrome version 120.0.6099.225 (official build) (64-bit)) and Firefox version 121.0.1 (32-bit)).

    However, if I look at the website on an Android mobile phone (Android version 14, Knox version 3.10, Chrome version 120.0.6099.230), I do not see the hatched line, but it is not possible to click on links in the design.
    I can also use the navigation normally here.

    On a tablet (Android version 13, Knox version 3.9, Chrome version 120.0.6099.230), the hatched line can be seen and the same behaviour can be seen as described above for the Mac.

    Website: https://wetterstation-sielen.de/

    • This reply was modified 1 year, 2 months ago by do2sky.

    Hi,

    We have already fixed the dotted line issue, for this please clear cache then check your website.

    Any confusion let me know.

    Hi do2sky,

    We have checked your website, working fine at our end- https://prnt.sc/isJPlS2eWksK

    Browser-Cache and Website-Cache cleared.
    Works!
    Thank you!

Viewing 6 replies - 1 through 6 (of 6 total)
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