The cookie bar is not appearing on my page

  • Resolved mac2020

    (@mac2020)


    4 months, 1 week ago

    Hello, I would like to ask for help with integrating Cookiesyes on my site for GCM. I’ve read some things here already, but I still don’t understand.

    I am using Elementor on the Hello theme. I have integrated the Cookiesyes plugin. Now I also use Cookiesyes CMP in GTM, but according to your answers earlier I have to disable this and put the JS code directly in the Hello theme.

    The problem is that the Hello theme doesn’t offer to edit the code directly, so I have to use the Code snippet and here I would need help how do I line up the codes.

    And then how do I set the GTM to activate the tags?

    Thank you

    The page I need help with: [log in to see the link]

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  • Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @mac2020,

    Greetings from CookieYes!

    Please remove the CookieYes CMP tag from the GTM and publish the changes. Please let us know how you added the GTM and GA scripts to your site. You may follow the same method to add the Custom Consent Mode Script available in this documentation above the GTM and GA scripts.

    Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @mac2020,

    This thread has been inactive for a bit, so we are going to mark it as resolved now. Please feel free to open a new thread or follow-up if you have any further questions or still need help.

Viewing 2 replies - 1 through 2 (of 2 total)
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