The country extra field is not showing in the user profile

  • Resolved lornasm

    (@lornasm)


    4 years, 6 months ago

    Hello!
    In the user profile page, the country extra field is not showing, and because it’s a required field, the users cannot change their personal info (they get the “country is a required field” message and are unable to make the change).
    The user profile page shows all the other fields, all of which are default user fields. How can I display the country extra field?
    Thank you so much for your support and wonderful plugin.

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @lornasm,

    Could you please let me know the URL of the user profile page?
    Do let me know and I will get back to you.

    Regards!

    Thread Starter lornasm

    (@lornasm)

    Hello!
    Sure, but in order to see it you need to be logged in on the website. Is there a non public email where I can send you the information, so you can log in and see it? Or with a screenshot will suffice?

    Thread Starter lornasm

    (@lornasm)

    Hello!
    It’s working correctly now, the extra field displays in the profile page. We didn’t make any changes, I suspect it was maybe due to caching issues.
    Thank you, I’m going to close the issue.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘The country extra field is not showing in the user profile’ is closed to new replies.