• Resolved steffixmadara

    (@steffixmadara)


    Hello!

    I wanted to know, why the coupon code that is automatically created from you, is not available at my shop?

    The Costumers can’t buy something with that code, when it’s not in my wordpress backend.

    And is there a way to send the pdf coupons by parcel and not per mail?

    Please help!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support rzepsen

    (@rzepsen)

    Hi @steffixmadara

    I have just tested our plugin version 1.5.0, and it seems to be ok in my test environment. I will describe how I achieved this, the creation of a coupon using the plugin that the customer can use.

    1. after installing and activating the plugin, please go to PDF Coupons > Settings and set the order status at which the plugin automatically generates a coupon
    2. go to PDF Coupons > Templates and create a coupon template, making sure to include the shorcode [coupon_code]
    2. go to products and create a coupon product by checking the PDF Coupon checkbox and filling in the settings in the PDF Coupon tab, including the coupon template
    3. select the coupon product to your cart and place the order
    4. if the order reaches the status at which the coupon is automatically created (which I have set in point 1), then the PDF coupon is sent to the customer’s email address along with the coupon code
    5. the customer can use the coupon code when placing an order
    6. the coupon code is available in Marketing > Coupons

    If this is how you create a coupon and no coupon code is created in your shop, please enable debug log in WP Desk Settings. Then make a test reproducing this issue, and send a link with the error log to us.?

    As for your second point, could you describe how you see it, this will allow me to take your idea to the plugin development team. We could probably implement this idea into a plugin.

    Best regards

    Thread Starter steffixmadara

    (@steffixmadara)

    Okay thanks that helps!

    How about to have instead of a fixed cart discount, a store credit?
    Because I have the Plugin Smart Coupons and i just want to have store credit instad of fixed cart discount. please help!

    Plugin Support rzepsen

    (@rzepsen)

    Hello @steffixmadara ,

    I answered in this new thread https://www.ads-software.com/support/topic/is-it-possible-to-get-instead-of-a-fixed-cart-discount-a-storecredit-gift-card/#post-14993063
    where you asked the same question. Please confirm whether you mean just such a solution as in the answer given.

    Do you have any further question regarding the first issue raised in this thread?

    Best regards

    Plugin Support rzepsen

    (@rzepsen)

    Hello @steffixmadara

    As we haven’t got any replies, I’m marking this topic as resolved for now.

    Best regards

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘The coupon code is not available? send by parcel service?’ is closed to new replies.