The current image editor cannot process this file type.

Hi there @knguyen2011,

Thanks for sharing the screenshot. Can you tell me more about the error? What image(s) were you trying to process? Does this error appear while working on any type of image?

Can you also check for JavaScript errors? If you’re not sure how to do that, you can follow this guide: https://www.ads-software.com/support/article/using-your-browser-to-diagnose-javascript-errors/#step-3-diagnosis

I’d like to replicate this at my end, so the more information you can share, the better!

Thank you for your reply. I found something here

https://prnt.sc/zhWqQ2UTrTSx

https://www.domain.com/wp-json/regenerate-thumbnails/v1/regenerate/1507?only_regenerate_missing_thumbnails=true&delete_unregistered_thumbnail_files=false&update_usages_in_posts=false

Error 415 415 Unsupported Media Type

But the file is mockup-3da8bf1f.jpg

I found something like

https://prnt.sc/SlBQRsAA-w4o

It seemed to support GIF, PNG, BMP.

but here is my gd

php -r 'print_r(gd_info());'
Array
(
    [GD Version] => bundled (2.1.0 compatible)
    [FreeType Support] => 1
    [FreeType Linkage] => with freetype
    [GIF Read Support] => 1
    [GIF Create Support] => 1
    [JPEG Support] => 1
    [PNG Support] => 1
    [WBMP Support] => 1
    [XPM Support] => 
    [XBM Support] => 1
    [WebP Support] => 
    [BMP Support] => 1
    [TGA Read Support] => 1
    [JIS-mapped Japanese Font Support] => 
)

Hi @knguyen2011,

Looking at your screenshots I have an assumption that your system use different settings for CLI and FPM.

Do you have a chance to check gd_info() returns in the browser?

For example, you could install Code Snippets plugin.

Add a new PHP snippet with the following content:
print_r(gd_info());exit;
Choose “Only run once”, then click “Save Changes and Execute Once”.

Hey @knguyen2011,

It’s been one week since this topic was last updated. I’m going to mark this thread as solved. If you have any further questions or need more help, you’re welcome to open another thread here. Cheers!