The description field does not appear on the screen

  • Resolved jralaguna

    (@jralaguna)


    8 years ago

    The description field does not appear on the screen. When a ticket is opened
    The other fields yes, but not that one.
    What can be?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter jralaguna

    (@jralaguna)

    Ticket image

    https://mega.nz/#!XBkQHIKb!biuz10gVWxJMnYTJWh7uZr_X6qkrqyjo79QyVsVCf4k

    Plugin Author Pradeep Makone

    (@pradeepmakone07)

    Hi there,

    Looking at your screen-shot, there are two possibilities:
    1. You have extra HTML elements added for shortcode like code, small, etc. Please edit page in text mode and remove those elements.

    2. You have minify JS plugin active. This plugin do not support minify plugins. In fact there is no need to use minify for our plugin JS. Please either deactivate minify plugin or add exception of support plus files to minify plugin.

    I have the same problem

    i had code and i have deleted
    i have disable minify too but description field not appear

    …
    can u help?

    • This reply was modified 7 years, 12 months ago by Marcello.

    the problem i have with w3 total cache…
    if i disable this plugin description work

    but i not want disable this plugin
    i have try to disable minify, but not work too….

    You know how fix without deactivate w3 total cache?

    ok
    if i disable “Rewrite URL structure of objects” from “Browser Cache” (into w3 total cache)
    the description work, but i not know if this is the right way

Viewing 5 replies - 1 through 5 (of 5 total)
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