The developers destroyed the theme and betrayed their customers

  • It used to be a good theme, I used it for several websites, until they suddenly decided to drop some features and start asking for money, adding junk to the footer and making it impossible for users to maintain the sites they had previously created. Feedback was given not only by me but by other users consistently, they didn’t listen and basically told us to fuck off. Now I am gradually removing Neve from anywhere I’ve used it, and of course it’s time consuming and causing a ton of problems with my websites. Completely unreliable, don’t use.

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hello @wordzebra,

    We want to express our sincere apologies for the frustrations you’ve been experiencing. It’s never our intention to make things difficult for our users. We truly value your loyalty and the trust you’ve placed in our theme for your various websites.

    I’d like to clarify that we have not recently removed any features from the free version of Neve that were previously available. Our goal is to continuously improve and provide value to our users without compromising the quality and functionality you expect.

    However, I understand that there might be instances where certain updates or changes might cause unforeseen issues, and we are here to help. If you’re encountering issues with the theme, we strongly encourage you to open a topic in the support forum. This allows our dedicated support team to look into your concerns in detail and provide you with the assistance you need to resolve any issues as swiftly as possible.

    Thank you for taking the time to share your thoughts, and we hope to turn your experience around with the continued use of Neve.

    Best regards,

    Thread Starter wordzebra

    (@wordzebra)

    Hi Stephan, you’re lying. Here’s just one instance of where it was discussed:

    https://www.ads-software.com/support/topic/why-did-you-have-to-add-your-credits-in-the-footer-and-destroy-the-good-theme-yo/#post-16366636

    Thread Starter wordzebra

    (@wordzebra)

    @stefancotitosu

    donr36

    (@donr36)

    I’m still kinda salty about this not gunna lie and it’s been two years.

    I know the theme is free and blah blah whatever but there are plenty of free or freemium themes that don’t do bait and switch tactics like this.

    https://github.com/Codeinwp/neve/releases

    Replaced these files with 3.2.5’s files on Neve on each update:

    Neve/header-footer-grid/Core/Builder/Footer.php
    Neve/header-footer-grid/Core/Components/Copyright.php
    Neve/header-footer-grid/templates/components/component-copyright.php
    Neve/header-footer-grid/loader.php

    Your fully editable footer magically returns.

    You would have to know how to use ftp or a file manager to do this.

Viewing 4 replies - 1 through 4 (of 4 total)
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