The dreaded REST API and loopback errors

  • I’ve been struggling with these two errors in the site health check for a while now.`The REST API request failed due to an error.

    Error: cURL error 28: Operation timed out after 10018 milliseconds with 0 out of 0 bytes received (http_request_failed)andThe loopback request to your site failed, this means features relying on them are not currently working as expected.
    Error: cURL error 28: Operation timed out after 10017 milliseconds with 0 out of 0 bytes received (http_request_failed)`

    Both errors appear to be from the same problem, but I can’t seem to figure it out. I’ve read troubleshooting tips on several websites, all of which claim you can resolve the problem by following the numbered steps they detail.

    I’d done that, to no avail.

    This is a FreeBSD 13.0-BETA4 amd64 server running php 7.4.16, openssl 1.1.1, and curl 7.78.0.

    I’ve set the max file sizes and timeouts per suggestions in the pages that claim to fix the problem. I’ve tested several things in wp_config.php to no avail.

    Mostly, after following all the steps, I’m left with “contact your hosting provider for help”. My hosting provider is no help. So, I’m on my own. I can’t help but think this is something very simple that I’m missing.

    Here’s some tests I’ve run with curl. 

    # curl https://localhost:80/add/50/50
<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
<html><head>
<title>403 Forbidden</title>
</head><body>
<h1>Forbidden</h1>
<p>You don't have permission to access this resource.</p>
</body></html>

# curl https://localhost:443/add/50/50
curl: (7) Couldn't connect to server

# curl https://localhost:443/add/50/50
curl: (7) Couldn't connect to server

# curl https://blog.vvfh.org:80/add/50/50
<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
<html><head>
<title>302 Found</title>
</head><body>
<h1>Found</h1>
<p>The document has moved <a href="https://blog.vvfh.org/add/50/50">here</a>.</p>
</body></html>

# curl https://blog.vvfh.org:443/add/50/50
<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
<html><head>
<title>400 Bad Request</title>
</head><body>
<h1>Bad Request</h1>
<p>Your browser sent a request that this server could not understand.<br />
Reason: You're speaking plain HTTP to an SSL-enabled server port.<br />
 Instead use the HTTPS scheme to access this URL, please.<br />
</p>
<hr>
<address>Apache/2.4.46 (FreeBSD) OpenSSL/1.1.1j-freebsd PHP/7.4.16 Server at blog.vvfh.org Port 80</address>
</body></html>

# curl https://blog.vvfh.org:443/add/50/50 
curl: (35) OpenSSL SSL_connect: Connection reset by peer in connection to blog.vvfh.org:443

    /etc/hosts has: `::1 localhost localhost.vvfh.org
    127.0.0.1 localhost localhost.vvfh.org`

    /etc/resolv.conf has: `search home.rcousins.com
    nameserver 8.8.8.8
    nameserver 8.8.8.5`

    My gut tells me I should be able to connect to localhost on the apache server, but I have Listen (in httpd.conf) set to 

    Listen 127.0.0.1:80
Listen 127.0.0.1:443
Listen ::1:80
Listen ::1:443
Listen 10.0.0.110:80
Listen 10.0.0.110:443

    and it still rejects connections.

    At this point, I’m at a loss.

    • This topic was modified 3 years, 3 months ago by txantimedia.
    • This topic was modified 3 years, 3 months ago by txantimedia.
    • This topic was modified 3 years, 3 months ago by txantimedia.
    • This topic was modified 3 years, 3 months ago by txantimedia.
    • This topic was modified 3 years, 3 months ago by txantimedia.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator t-p

    (@t-p)

    The loopback request to your site failed

    Please ask your hosting provider why loopback is failing on their server.

    Error: cURL error 28

    Please review https://www.ads-software.com/support/article/common-wordpress-errors/#error-28

    Thread Starter txantimedia

    (@txantimedia)

    I don’t think my hosting provider can answer that question, but I’ll ask.

    I admin another server that is working fine. It’s running pretty much the same setup as this problematic server. The webserver isn’t even configured to respond to requests on localhost. Yet, I’m not getting this loopback error. Or the REST API error.

    I reviewed the article. /tmp is at 0%. (11MB out of 49G used.) There are 7 files in /tmp. I don’t know how you can tell if the cache is full. Perhaps you can tell me?

    Thread Starter txantimedia

    (@txantimedia)

    Further information. This host is a VPS on a private IP. The public address is routed to it internal to that network.

    Further testing I’ve done. This server has fail2ban installed, so I stopped the firewall, restarted apache and retested. Same result. Something is preventing curl from connecting to the host on its public IP.

    When I ran the curl command from my laptop here at home, I got an instant return of the home page.

    I’m going to talk to the hosting provider about the design of the network. It’s possible there’s another firewall rule somewhere on the network that is blocking the traffic.

    • This reply was modified 3 years, 3 months ago by txantimedia.
    Thread Starter txantimedia

    (@txantimedia)

    The hosting provider is complaining that to resolve this issue he will have to implement hairpin NAT, and he doesn’t want to do that.

    We’re moving to a different provider.

Viewing 4 replies - 1 through 4 (of 4 total)
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