“the end point has been retired”

  • Resolved highnoon87

    (@highnoon87)


    6 years, 8 months ago

    We hired a web developer to build our website to our specifications and he used wd-instagram-feed to provide the feed that we requested. It has worked without any issues for about a hear but within the past day or 2 I noticed that it wasn’t working.

    Here is a screenshot of this plugin’s current configuration. I did not save any changes that I have made. https://i.imgur.com/WyxBbyQ.png

    I can’t find anything there that would need to be fixed except for not seeing an IG username. I tried to add ours but I am not sure why it would have been removed in the first place… I get an error that says “this endpoint has been retired”

    Am I doing something wrong? TIA

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hi,

    Please make sure you have installed the latest version of the plugin and revoke access token.

    1. Visit Instagram.com from your web browser and revoke access of the plugin from here,
    2. Log out from the current account signed in to Instagram.com,
    3. Go back to the WordPress administrative dashboard of your website,
    4. Navigate to Instagram Feed WD > Settings page, then press Reset Access Token,
    5. After the page reloads, click Sign in with Instagram, and log in to your account.

    As the account is signed in, please create your feed using the same username, and check if it works this time.

    Thanks! Have a great day!

Viewing 1 replies (of 1 total)
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