The Events Page keeps loading endlessly. (Version 4.0.6)

  • Resolved deogracious256

    (@deogracious256)


    7 months, 2 weeks ago

    Hello,

    I have been trying to edit an event whose registration seems to be expiring soon but the page keeps loading. Even when I go to the actual events page (I mean the event that I created), I can navigate to all functions but it can never display. I saw this as a bug fix but it is still happening.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Md Mahbub Morshed Chowdhury

    (@faheem96dev)

    Dear @deogracious256,

    We sincerely apologize for the inconvenience caused to you.

    Two of our clients have reported that the loading issue has been resolved after receiving the latest fixes. We kindly request you to connect with our help center so that we can gain a comprehensive understanding of your site.

    Furthermore, we are currently reevaluating the issue based on your feedback. Rest assured, we will keep you informed of any developments.

    Your assistance is of utmost importance to us.

    Best Regards

    I have had this issue since morning, And it’s driving nuts, we have an event postponed and I need to change the dates and so that people can purchase the tickets, everything is greyed out. No ticket purchase because initially I indicated today as the deadline.

    Plugin Support Md Mahbub Morshed Chowdhury

    (@faheem96dev)

    Hi @sedamarshal,

    We are extremely sorry for such inconvenience.

    You may know we have tested several times with different sites including existing user’s sites but this issue was solved, also some of our users claimed that it’s solved on their site. But unfortunately it still persists on your end.

    Please check our PINNED post and reach us more. So that we can help you more with it and can check it more deeply.

    Hope you get it.

    Best Regards.

    denilton

    (@denilton)

    An edit is made to an event, after which the page continues to load indefinitely. Does not complete the process. I do not know what else to do.

    Plugin Support Md Mahbub Morshed Chowdhury

    (@faheem96dev)

    Hi @denilton,

    We are sorry for the inconvenience .

    Can you please try deactivating both plugins and activate again? Hopefully will solve your issue. If not, please reach out to our help center via PINNED post. So that we can help you with it and can check it more deeply.

    Regards.

    Plugin Support Md Mahbub Morshed Chowdhury

    (@faheem96dev)

    Hi?@deogracious256,

    As we haven’t heard back from you, we’re assuming the issue has been resolved. If you need further assistance, feel free to reopen this thread or start a new one. Thanks for reaching out!”

    Have a good day!

    Best Regards

Viewing 6 replies - 1 through 6 (of 6 total)
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