• Resolved tejas3732

    (@tejas3732)


    I am getting message in Yoast seo social as :- The Facebook App ID you entered doesn’t exist.

    I already have an App ID but it doesnt seem to be working. I cant get preview image.

    I tries sharing the debugger tool. And also tried putting the code :- https://graph.facebook.com/<app_id&gt; and it gives me error ( which means i am doing something wrong, is it?)

    Can anyone help me here?

    • This topic was modified 5 years, 4 months ago by tejas3732.

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  • Plugin Support amboutwe

    (@amboutwe)

    First of all, let us clarify that it’s not strictly necessary to enter a Facebook App ID under SEO > Social > Facebook. Leaving this field empty won’t interfere with the ability to share posts on Facebook but may limit your ability to use Facebook features like Insights.

    That being said, can you please make sure the Facebook App is in Live mode. If it’s in Development mode, Yoast SEO won’t be able to verify it and it will return a “The Facebook App ID you entered doesn’t exist” message.

    Please manually check the app ID using the following URL replacing <APP_ID> with your app ID.https://graph.facebook.com/<APP_ID>If it’s a valid app ID, it should show a category, link, name, and other APP relation information. If a manual verification shows a valid app ID, there is a communication issue somewhere between your site and Facebook.

    If it’s not valid, it will display an error like this: “Unsupported get request. Object with ID ‘<the app id you checked>’ does not exist.” If the manual verification shows an error, the app ID is not valid according to Facebook. Please check the app ID again and/or contact Facebook to find out why you see it as valid but the verification returns an error.

    Closed. No further questions.

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