• vickief

    (@vickief)


    Hi,
    The files are now all being rejected from the server. I have put in a ticket to the host company and may require the client to move. There were only two plugin updates: Lord of the Files and Yoast, so I don’t know if the update changed something we needed.

    A file validation returns: The file could not be uploaded to the server.

    There is no “copy” button for me to click on to add the test results.

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Blobfolio

    (@blobfolio)

    Hi @vickief,

    There haven’t been any functional changes in the past few LotF releases, only MIME definition updates. (And all the Google Press-related extensions are still there.)

    The file validation page’s upload feature works independently of WordPress and the Media Library; if both are broken, I would be inclined to suspect a server/hosting problem rather than something lurking within the site code.

    LotF will only produce an “unable to upload” error if the server can’t process the upload at all. There are only three (normal) reasons that would happen:

    1. The file was larger than PHP, Apache/Nginx, and/or the OS allows;
    2. WordPress does not have read/write privileges to a temporary directory to store the temporary upload;
    3. The browser did not actually send any files (which could be because of all sorts of reasons, but they’ll be specific to a given computer);

    There are plenty of uncommon reasons too, but I’d start with the above. ??

    Are you able to upload JPG files or anything commonplace like that? If you temporarily disable LotF and/or Yoast, does that answer change?

Viewing 1 replies (of 1 total)
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