• Resolved muhannadalobaidi

    (@muhannadalobaidi)


    Hi everyone
    I added the shortcode [fontsampler id=1] to shortcode block using gutenberg editor, but when I preview the page the font preview is not visible nothing shown, if I try the code inspection all the elements of the font preview are there but they are just not visible, is there any explanation for this behaviour ?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author kontur

    (@kontur)

    If you open your browsers developer console, then refresh that page that should have the Fontsampler, do you see any warning or error console logs? A javascript error on the page (be it from Fontsampler or for some other reason) may prevent the rendering.

    Thread Starter muhannadalobaidi

    (@muhannadalobaidi)

    nope I can’t see any errors there its clean!

    Plugin Author kontur

    (@kontur)

    Would it be possible for you to link to a sample page, or send me such a link at [email protected] so I can see what loads on the page and what the status of the frontend of the plugin is on page load?

    Thread Starter muhannadalobaidi

    (@muhannadalobaidi)

    well I would like too but the page is not published and its client work on there website so I can’t publish it yet, so you won’t be able to Access it! but I can send some screenshots if it can help identify the problem?

    Plugin Author kontur

    (@kontur)

    Okay, understood. You can screenshot the developer tools console and the inspector with the “invisible” Fontsampler selected and email me at the above address.

Viewing 5 replies - 1 through 5 (of 5 total)
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