The form is creating two Email fields

Hello there,

We have checked this issue but couldn’t replicate it at our end.

We suspect that it may be due to a plugin or theme conflict.

Will it be possible for you to perform a conflict test on your site? You may need to temporarily disable all other plugins except the Email Subscribers plugin and switch to a default WordPress theme.

We recommend doing the troubleshooting using the Health Check plugin which disables all the plugins and switches the current theme to the default theme only for the current logged-in user when troubleshooting mode is enabled. It does not affect other users or site visitors. You can get the Health Check plugin from here. After enabling the troubleshooting mode in Health Check plugin, activate the Email Subscribers plugin, and check if the issue is resolved or not.

If it is resolved, then you can activate plugins one by one or switch to the current theme and check which is causing the issue.

If the issue persists with only Email Subscribers active, do let us know if this is the case. We may then need to debug it further.

Hope this helps you.

Let us know what comes out. Also, let us know if you have any further queries.`

Thank you.

Hello there,

We haven’t heard back from you for a while.
?
Do you have any updates for us related to the issue? Was our previous reply helpful in resolving the issue?
?
?Please let us know. Also do let us know in case if you have any further queries.

Thank you.

Hi,
Sorry for the delay, I was away over Easter.

I tried your suggestion and it is a compatibility with the getwid plugin (https://www.ads-software.com/plugins/getwid/) , I am now looking to see if that is really necessary before potentially filing a bug report with them.

Thanks for your help,
Colin

Hello,
I have done some further looking at this issue and think the issue is in your end rather than the GETWID plugin.

When GETWID is not enabled a basic form includes this input box;

<label style=”position:absolute;top:-99999px;left:-99999px;z-index:-99;”>
<input type=”email” name=”esfpx_es_hp_email” class=”es_required_field” tabindex=”-1″ autocomplete=”-1″ value=””/>
</label>

When GETWID is enabled
<label>
<input type=”email” name=”esfpx_es_hp_email” class=”es_required_field” tabindex=”-1″ autocomplete=”-1″ value=””/>
</label>

Getwid is at
https://en-au.www.ads-software.com/plugins/getwid/

Regards, Colin

• This reply was modified 2 years, 11 months ago by colinrc.
• This reply was modified 2 years, 11 months ago by colinrc.

Additionally it seems like that email field should not be included whether GETWID is enabled or not; there is another DIV field up a little higher with the same field.

    <div class="es-field-wrap">
        <label>
            Email*
            <br/>
            <input class="es_required_field es_txt_email ig_es_form_field_email" type="email" name="esfpx_email" value="[email protected]" placeholder="email@?mail.com" required="required"/>
        </label>
    </div>

Hello there,

Thanks for providing the additional information.

We are looking into this issue and will let you know as soon as we have any update related to the issue.

Hi,
Just letting you know getWID have acknowledged the problem is at their end and have passed the issue to their developers. They haven’t committed to fixing it but it is half way there.

FYI what is happening is that the LABEL style attribute is being deleted by a another hook or filter after the Email subscriber plugin generates the text. I have confirmed their is no issue with your plugin, the short code is correctly generating the LABEL with the STYLE attribute, it is being removed later.

Thanks for your assistance,
Colin