Hi,
We are really sorry that you feel disappointed using the plugin.
From your rating, we can guess that you may have faced an issue with the plugin to configure and run it properly on our site.
This type of issues can be raised for conflicting with other plugins or theme. Configuration varies site to site. An issue is temporary. We have experience in fixing a lot of issues and configure the plugin for users.
As you haven’t opened a support ticket describing the problem, we could not assist you and you felt disappointed. If you describe us your needs, we will definitely help you to run the plugin properly on your site as you want.
We request you to open a support ticket and get fixed any issues so that you can consider the rating.
Hope to hear from you.
Best Regards.