The freight simulation is duplicated.

  • Resolved élisson Costa

    (@nossileee)


    2 years, 10 months ago

    Hello, the plugin works very well.
    However, I’m having problems in the simulation, customers who want to buy 2 or 3 units, the shipping is simply doubled.

    Example: 1 unit -> shipping 15.54$

    View post on imgur.com

    2un -> shipping 31.08$

    View post on imgur.com

    Obviously the cost of shipping becomes more expensive for more units, but the actual cost is being doubled.

    I have the weight calculation feature activated, I adjusted everything I could, reviewed measurements, weights, and even then, I couldn’t solve it.

    View post on imgur.com

    Would you help me?

    You can do a simulation on the website link:
    https://www.boottrainingbrasil.com/ -> placing some product at checkout.

    Thanks.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Dan

    (@dangoodman)

    Hello,

    The size of the item is 34 × 26 × 12 cm. It’s considered large since it’s above the regular size limitation of 12 inches max of the longest side. Shipping for large items is estimated per item.

    Thread Starter élisson Costa

    (@nossileee)

    Hi, perfect, understood.

    I’ll research the measurements and talk to the customer, see if he wants to change that.

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘The freight simulation is duplicated.’ is closed to new replies.