• Resolved pozoalcon

    (@pozoalcon)


    Hi.

    A few days ago we have detected that the gallery does not work in landscape mode. The main image is not visible, as you can see in this image https://ibb.co/JpnymK8. However, it does work in portrait mode. What could be the problem?

    Thank you.

    Regards, ángel.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support Pulak Ahmed

    (@pulak00)

    Hi @pozoalcon,

    Thanks for contacting us. Hope you are doing great today!

    We have checked the gallery on the local setups. The gallery works perfectly in landscape mode. Could you share the page link of your website? So that we could investigate and check it from our end.

    Your understanding and cooperation would be highly appreciated.

    Have a nice day!

    Thread Starter pozoalcon

    (@pozoalcon)

    Hi.

    On this page, https://petitsanimals.com/producto/advance-veterinary-diets-wet-cat-renal-85g-12ud-caja/, you can see an example what I′m telling you.

    Thank you very much.

    Regads, ángel.

    Plugin Support Pulak Ahmed

    (@pulak00)

    Hi @pozoalcon,

    Thanks for sharing the product URL.

    Add the following CSS to the custom CSS section of the plugin. Hopefully, the issue will be fixed.

    #wpgs-gallery.wcgs-woocommerce-product-gallery .wcgs-carousel {
        max-width: 450px !important;
    }

    Apply the code and let us know if it works.

    Thank you!

    Thread Starter pozoalcon

    (@pozoalcon)

    Wow, now it′s working perfectly.

    Thank you very much.

    Plugin Support Pulak Ahmed

    (@pulak00)

    Hi @pozoalcon,

    Thanks for the confirmation.

    If you are satisfied with the support, feel free to share your experience here.

    Have a nice day!

    Thread Starter pozoalcon

    (@pozoalcon)

    Yes, three months ago I wrote my review. You can see it here: https://www.ads-software.com/support/topic/a-great-plugin-and-team/

    But if I change something in the review now and that is good for you, tell me and I will do it.

    Plugin Support Pulak Ahmed

    (@pulak00)

    Hi @pozoalcon,

    it’s totally fine. Your review is perfect and we appreciate your opinion.

    Never hesitate to contact us if you need any future assistance.

    Have a great day!

    Thread Starter pozoalcon

    (@pozoalcon)

    Hi, Pulak

    Always thanks to you

    confermo il problema è presente in quanto anche io ho riscontrato lo stesso problema cortesemente rilasciare aggiornamento che risolvano il problema anche se inserendo il css funziona ma necessita di aggiornamento

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘The gallery does not work horizontally’ is closed to new replies.