The gallery is not displayed correctly

  • Good afternoon! The gallery does not display correctly with my template, it is fine with others. What can be fixed? or try disabling it?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi @konservat0r,

    Thanks for writing us,

    Upon checking, I didn’t find any gallery created using Envira Gallery on your setup. If the issue persists on galleries created by Envira Gallery, could you please share the gallery page URL so that I can check and help you with an appropriate solution!

    Thanks

    Thread Starter konservat0r

    (@konservat0r)

    Hello, @barsha05

    https://yurevets37.ru/sretenskaya-tserkov/

    [envira-gallery id=”3617″]

    • This reply was modified 1 week, 6 days ago by konservat0r.

    Hi @konservat0r,

    Thanks for sharing the gallery URL,

    To fix the issue, I recommend enabling the Lazy Loading option for that particular gallery with the issue. To enable the lazy loading, navigate to WordPress dashboard > Envira Gallery > Envira Gallery (Choose Gallery Here) > Configuration. Check-in the Lazy Loading option and clear the cache that should fix the issue.

    Thanks!

    Thread Starter konservat0r

    (@konservat0r)

    Hello (@barsha05) It doesn’t help me one bit.

    Hi @konservat0r,

    It seems that you are using the paid version of Envira Gallery. If you have an active license subscription with us, could you please submit a support ticket through the Envira Gallery account dashboard when you have a chance? 

    From there, our support team will be able to take a closer look at your request.

    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
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