The icon (magnifying glass) of the search button DISAPPEARED!

  • Resolved atutrabajo

    (@atutrabajo)


    2 years, 8 months ago

    Dear, good morning.

    As you can see in the screenshot below…

    https://ibb.co/vYy7Y1C

    I have version 1.6.11 of your plugin installed.

    The fact is that, in addition (obviously), I have Elementor installed.
    However. Since (yesterday) I updated Elementor to its latest version (3.6.6), it turns out that my search button icon (magnifying glass)… DISAPPEARED!

    The curious thing is that, in my Administration Panel, it can be seen. As you can see in the screenshot below…

    https://ibb.co/mbwBHDD

    However, when I visit the page, said icon is NOT there! As you can see below;

    https://ibb.co/pjTkydv

    Believe me, before contacting you, I tried everything. Even delete said search engine and reinstall it and NO case!

    Please, could you tell me what could have happened?

    From already thank you very much.

    Greetings.

    P.S 1: Even when I go to Chrome’s Element Inspector, it tells me that said element (.elementor-12873 .elementor-element.elementor-element-147e577 button.hfe-search-submit) is there.

    And that, the color of the “magnifying glass” in question is (as I indicated) #FFFFFF (white). As you can see here;

    https://ibb.co/v33TxZ0

    However, for some unknown reason, on screen it looks “as if” it has the same color as the background.

    Either “disappeared” and Chrome’s element inspector is “lying”, heh.

    Anyway. I hope you can answer me as soon as possible.

    P.S 2: I thought about reverting Elementor to its previous version (3.6.5) but, I’m afraid that it will have more costs (other problems) than benefits (not solved).
    Again and in advance, thanks.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Greetings for the day! I am sorry for the late reply. Please enbale the Fontawesome 4 support from the Elementor “Settings > Advanced > ” page. I’ve made a screenshot for you that will assist you in better understanding it. Here’s the link https://d.pr/i/45RXlr.

    I have checked the site and it looks fine https://d.pr/i/3MGamT. Please note that, always up to date the plugins. Regenerate CSS & Data from the “Elementor > Tools >” Menu.

    Have you figured out the issue?

    Thread Starter atutrabajo

    (@atutrabajo)

    Hello. As for the…”late response”… don’t worry (I see you have a lot of queries and, as we say around here…”better late than never, heh).

    Regarding…”Enable Fontawesome 4 support from the Elementor “Settings>Advanced>” page”… It’s one of many things I tried while waiting for answers and… It worked! (In fact, this – as you show on your screenshot – is how it is now).

    A little clarification on this. I had turned that off (the Fontawesome thing) because, as you can see in the link below…

    https://stage9.atutrabajo.org/wp-content/cache/minify/c3dba.css?x90101

    It generates ALL that content that is NOT used. Which is why, according to Pagespeed, from that file which is 35.2 Kib… 32.8 Kib could be saved! I mean… 93%!

    But anyway. You can’t with everything. So, I decided to turn it back on.

    But I’m telling you, in case they can do something for your next update.

    One way or another, that’s all for now.

    Thanks for your answer.

    Greetings.

    Thank you for responding! We are pleased to hear that the issue has been resolved and that you are now able to continue work.

    If you require any additional assistance, please open a new ticket at https://brainstormforce.com/open-a-ticket/.

    Please take precautions to protect yourself, and I wish you and your loved ones good health! Have a beautiful day ahead. ??

Viewing 3 replies - 1 through 3 (of 3 total)
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