• Resolved dejaquesuene

    (@dejaquesuene)


    Hi!
    The icons do not display correctly in the Fluid checkout.
    I have tried to disable all plugins except woocommerce but the problem persists..

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • I can’t load you link, but I came looking for the answer to the same problem: icons do not display correctly in Fluid Checkout – I am trying everything, but get only squares instead of checkmarks, cart, down arrow (that opens summary on mobile). Same on PC (Brave Browser – Chromium, Firefox) and on Mobile, so it is probably related to plugin or WordPress. Everything works, but does not look good, eg. like this.

    Hi @nikolastefan @dejaquesuene,

    All icons from Fluid Checkout are added with a custom font, if the font file fails to load, all icons will be missing.

    A possible cause for this issue would be that a performance-related plugin might be blocking the font file from being loaded.

    1 – It would be helpful to run a plugin conflict test. You can get detailed instructions on how to perform that test in this article: https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    2 – We could help investigate this issue by accessing your page URL, if you could send us that information that would be great.

    Best,
    Alan.

    Hi Alan, I will check the article on conflicts, and here is my page url.

    Hey @alanmarley,

    I managed to resolve this by updating WP core version. So, as far as I am concerned, you can mark this resolved.

    Btw, check the line 168 in your fluid-checkout php, I believe there is a typo there (‘plugin’ instead of ‘plugins’) that trigger warnings when using Rollback on other plugins (it happened to me while trying to resolve this).

    Hey @nikolastefan,

    Thank you for your feedback we will be checking on that typo you mentioned.

    We will be closing this topic for now, feel free to reopen it if further support is needed.

    Best,
    Alan.

    Plugin Author Diego Versiani

    (@diegoversiani)

    Hi @nikolastefan,

    The term plugin (in singular form) is correctly used on line 168.

    First, the code is checking the type of update which is passed in from the hook upgrader_process_complete in the singular form. Then, the code checks if the list of plugins updated $options[ 'plugins' ] (in plural form) has the expected data type array.

    This is all in line with the documentation of that hook:
    https://developer.www.ads-software.com/reference/hooks/upgrader_process_complete/

    I tried using a couple of Rollback plugins and no error message or warnings were triggered on my end.

    1. Could you send a screenshot or the error/warning message that is being triggered on your end?

    Best,
    Diego

    This ticket is being closed due to inactivity.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘the icons do not display correctly in the checkout’ is closed to new replies.