The Jetpack server was unable to communicate with the site

  • Resolved walacky

    (@walacky)


    4 years, 3 months ago

    Hi,

    i’m trying to set up Jetpack, but I get the following error message:

    The Jetpack server was unable to communicate with your site *************** [IXR -32300: transport error: http_request_failed cURL error 7: Failed to connect to 0.0.0.0 port 443: Connection refused]

    What could be the problem?

    Thanks in advance!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor James Huff

    (@macmanx)

    What is the URL of the site with the problem?

    Thread Starter walacky

    (@walacky)

    The site url is: https://www.auguszt.hu

    Plugin Contributor James Huff

    (@macmanx)

    We’re being blocked from accessing https://auguszt.hu/xmlrpc.php which Jetpack requires to function.

    Unfortunately, blocking XML-RPC is not a great solution for fighting security risks. It’s akin to selling your car because you don’t want it to be stolen.

    Your site’s XML-RPC file is kind of like a communication gateway to your site. Jetpack, the WordPress Mobile Apps, and other plugins and services will use this file to communicate to your site. If this is blocked, you will have other issues pop-up down the road for the same reasons.

    If you are using any security plugins, please try connecting with those temporarily deactivated. If you don’t have any, or if that didn’t work, I would suggest contacting your hosting provider and asking them to unblock your site’s XML-RPC. The most popular hosting providers out there have managed to find other ways to protect their servers without having to hinder your site and your ability to use services with your WordPress site.

Viewing 3 replies - 1 through 3 (of 3 total)
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