The Jetpack server was unable to communicate with your site

  • Resolved inovelop

    (@inovelop)


    11 years, 1 month ago

    Hello,

    i have the problem on the following sites: computer-administrator.com/pcgames , computer-administrator.com/musik-download.

    so at First i have deaktivate all plugins, activate the thwenty twelve theme, the link to my xmlrpc.php is working.

    Could it be that the firewall is blocking the connection to the jetpack server? We have a hosted Server with the Parallels Panel.

    I get this error: The Jetpack server was unable to communicate with your site https://www.computer-administrator.com/pcgames [IXR -32300: transport error: http_request_failed transfer closed with 42 bytes remaining to read]

    Kind Regards

    https://www.ads-software.com/plugins/jetpack/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    Can you please use Jetpack’s Debugger module to send us some more information about your site?

    1) Go to the Jetpack page in your dashboard.
    2) Click on the Debug link appearing at the bottom of the page.
    3) Click the link that says “click here to contact Jetpack support.”
    4) Fill in the description box and your name and email address.
    5) Click the “Contact Support” button.

    Thanks!

    Thread Starter inovelop

    (@inovelop)

    thanks a lot… i’ve done these steps now.

    kind regards

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘The Jetpack server was unable to communicate with your site’ is closed to new replies.