• Resolved lukengazte

    (@lukengazte)


    Good morning,

    I am trying to configurate this plugin, but it seems that there is some incompatibilities because after setting everything up, it doesn’t show the labeel in choosen products.

    Choosen products: https://imgur.com/a/HiG5ku6

    Theme name: Uncode
    Builder: WPBakery

    Best regards,
    Luken

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author ILLID

    (@mihail-barinov)

    Hi,

    So the labels are not showing up for you only on these carousels or and on product single pages too? And is this carousels is made via WPBakery plugin or maybe with help of some other plugin?

    Regards

    Thread Starter lukengazte

    (@lukengazte)

    Good morning,

    The labels are not displayed on the entire website. They are not displayed on carousels, on individual product pages and also not on general product pages. Carousels are made through WPBakery plugin as well as Popup Builder.

    Also I would like to specify that the theme is Uncode Child Theme and not Uncode.

    Thank you,

    Luken.

    Plugin Author ILLID

    (@mihail-barinov)

    Perhaps the problem is in your theme.

    Can you please send to [email protected] this theme files ( and child one ) so I can test it?

    Regards

    Thread Starter lukengazte

    (@lukengazte)

    Good morning,

    I sent you an email with the themes attached.

    Best regards,

Viewing 4 replies - 1 through 4 (of 4 total)
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