• After the last update:

    The plugin has a problem with product variants. No visible normal price. Sometimes it calculates the price incorrectly. After removing a product from a promotional category, it leaves the promotional price as normal.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author ELEXtensions

    (@elextensions)

    Hello @maxwww ,

    Thanks for reaching out to us.

    1. If you are looking to display the regular price in the variable product price range and show the discounted price after selecting the specific variant then you use the below code snippet.

    https://elextensions.com/knowledge-base/display-regular-price-range-discounted-variable-products-elex-woocommerce-dynamic-princing-plugin/

    2. If it is calculating the price incorrectly, please share a screenshot of the discount rule and product. This will enable us to check the exact scenario at our end.

    3. Could you please share more information about the promotional category scenario to look into the exact concern?

    Looking forward to hearing from you.

    Thread Starter maxwww

    (@maxwww)

    Make a product with different price variants and you’ll see what happens. The same problem occurs in five stores. In the previous version of the plugin, everything works fine.

    Plugin Author ELEXtensions

    (@elextensions)

    Hello @maxwww,

    Thank you for the additional information. We’ve identified the issue the latest version doesn’t show the regular price strikeout with the discount price for specific variations. This has been forwarded to the development team. We will get back to you with an update soon.

    Plugin Author ELEXtensions

    (@elextensions)

    Hello @maxwww,

    Greetings!?I hope our latest release?resolved the issue you have reported.?Please share the feedback with us.

    Thread Starter maxwww

    (@maxwww)

    Is anyone testing the updates?

    Version 2.2.0:

    Adding to a category with a set promotion doesn’t work. It only worked after clicking: Update Rule (in the plugin settings).

    Subtracting from a category with a promotion set doesn’t work. It only worked after clicking: Update Rule (in the plugin settings).

    • This reply was modified 4 weeks ago by maxwww.
    • This reply was modified 4 weeks ago by maxwww.
    Plugin Support dixitshahji

    (@dixitshahji)

    Hello @maxwww ,

    Based on the current functionality of the plugin, any changes made to an existing discount rule will take effect only after clicking the Update Rule button. This action saves the modifications and applies the updated discount to the selected products on your site.

    However, if you could share the exact scenario via a screenshot or a recorded video, I’d be happy to test it on our end. If any issues arise, rest assured that we will resolve them as soon as possible.

    Thread Starter maxwww

    (@maxwww)

    In previous versions of the plugin, there was no need to click Update Rule each time a product was added to a category.

    Plugin Support dixitshahji

    (@dixitshahji)

    Hello @maxwww ,

    Thank you for your feedback.

    I understood your point regarding the previous functionality. I’m currently investigating this and will provide an update soon.

    Plugin Support dixitshahji

    (@dixitshahji)

    Hello @maxwww,

    Greetings! I hope our latest release resolved the issue you have reported. Please share the feedback with us.

Viewing 9 replies - 1 through 9 (of 9 total)
  • You must be logged in to reply to this topic.