The LOGO doesn’t shop up after installation moved

  • Hello everyone,

    I moved my installation from one domain name to another, everything was working fine but the logo is not showing up both in the mobile and PC, even when I reload the image and added a fresh one.
    Also, the footer background colour was set to black, in the PC it’s black while in the mobile the old orange is still showing. I have deleted the caches and deactivate some plugins, yet these problems persist. Any idea what the cause might be or what I should do to solve the issues? Thank you

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter rossiback

    (@rossiback)

    The following plugin, Apollo13 Framework Extensions is the culprit. @dev, please, see if you can look into it, I deactivate it while Rife Template plugin needs it faction.

    “The following recommended plugin is currently inactive: Apollo13 Framework Extensions. Begin activating plugin | Dismiss this notice”

    Theme Author apollo13themes

    (@apollo13themes)

    Hello ??

    It is very hard to tell anything in such situations without a live link.

    Apollo13 Framework Extensions plugin gives extension to the theme.

    I suspect you have issues caused by a cache, as when plugin is active, theme settings styles are stored in well cached file, named user.css. So it is probably stored by some level of cache(browser, server, plugin, cdn).

    Without the plugin, theme settings styles are printed inline, and they bypass cache.

    With kind regards.
    Air.

    Thread Starter rossiback

    (@rossiback)

    Hi,

    Thank you @apollo13themes
    Meanwhile, I have two installations I am having this issue, now I deactivated all the plugins, and only the Apollo13 Framework Extensions plugin is active yet the issue persists but when deactivated then the logo shows up. I can send the link to you through email. Cheers

    Theme Author apollo13themes

    (@apollo13themes)

    Hey ??

    I have no clue what could be going on. Maybe you just have to edit settings and resave them, so the file that stores settings will be regenerated.

    Another option is to delete user.css file located in wp-content/uploads/apollo13_framework_files/css and it will be regenerated on the next page refresh.

    With kind regards.
    Air.

    Thread Starter rossiback

    (@rossiback)

    Hi,

    Greatly appreciated @apollo13themes, deleting the user.css do the magic!

    I activated the plugin earlier and it forces both the logo and some images out, now that deleting the user.css solved the issue, the logo is back but the installation can’t accept some of those images, any solutions for the images, to reuse them? Many thanks!

    Thread Starter rossiback

    (@rossiback)

    This is a serious issue for me, deleting the user.css solved the issue on desktop but not the mobile. I later find out the issue persists on mobile.

    Theme Author apollo13themes

    (@apollo13themes)

    I am almost sure it is issue with the cache on your mobile, or you need to check HIGH DPI version of the logo. Can’t tell anything without a live link.

    With kind regards.
    Air.

Viewing 7 replies - 1 through 7 (of 7 total)
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