The “Media Library” link is not visible

Hi there,

I can not replicate the issue you see on my GP site, have you tried disable all plugins to eliminate plugin conflict?

Let me know ??

Hi,
yes, I tried to deactivate the plugins, but without success. Only when I change the theme, the problem is solved.
I tried to insert a CSS rule in the child theme, but it is definitely wrong.

.media-router .active {
color: #000000;
}

If you switch to the parent theme, does the issue get fixed?

Yes

It looks like there might be a snippet added to the child theme that’s causing the issue.

Hi,
sorry but I misunderstood the previous question, I thought you were referring to the default WP theme, instead you were referring to GeneratePress.
So, even disabling the child theme and using GeneratePress, the problem is there. It is not in the child theme.

Regards
Umberto

Hi there,

Just to confirm, is this what you’re doing?: https://www.screencast.com/t/LfCzu50e

Hi,
yes, in the WordPress library, but by going through a plugin. For example, if I open the library from a post or a page, everything is ok.
Maybe there is a conflict between your theme and this plugin, but I don’t know how to find out, since I can’t deactivate it. The point is that if I activate any other theme, everything works correctly.
I made a video, so you can see: https://streamable.com/h2jzze

Regards
Umberto

Hi there,

It definitely looks like there’s some conflicting CSS going on.

GeneratePress itself only adds styling (CSS) to the editor itself, but it’s possible some of that is leaking through depending on how they’ve set up their media modal.

What plugin are you using?

Hi,

this: https://codecanyon.net/item/directories-pro-for-wordpress/21800540

As it’s a pro plugin, you may need to report this to their support/developers. They should be able to tell what styles need to be added/adjusted to prevent style leaking issues from themes and other plugins.

This doesn’t help me. There is a conflict between your theme and the plugin, but you can’t blame either one or the other.
It’s one of those unpleasant situations that a user finds himself in. Thanks for the help.

Regards
Umberto

I understand, however, I don’t have access to that plugin to test the conflict, as its a paid plugin. I’m not able to purchase a third-party plugin to test a bug that is directly inside their interface, as this one is.

GeneratePress is free, and the feature that has a style conflict is directly inside that plugin, so their developers should very easily be able to spot the issue. They need to either:

1. Improve the specificity of their CSS.
2. Ensure their media modal is loading in the correct area in the editor.

GeneratePress itself wouldn’t add third-party-specific code to the theme to fix an issue like this. If we did, you can imagine how out of hand that could get with the number of third-party plugins out there.

Of course, if their developers write back with specifics on something GeneratePress is doing wrong in this instance, we would of course be happy to address it in the theme.

I’m sorry that I can’t be more helpful. Please let us know if they come back with any specifics – we’d be happy to help if we can.

Thanks!