The message about successful sending does not appear

  • Resolved profi4you

    (@profi4you)


    5 months, 3 weeks ago

    Good afternoon, gentlemen
    05/28/2024 we installed your plugin, we were very pleased with it, but we began to notice that the message about successful sending does not appear on smartphones.
    The loading indicator is spinning and nothing happens (see the appendix), although the message is delivered to our email.
    Can you tell me how to fix this?
    Thanks

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author WPBean

    (@wpbean)

    Hi,

    Good to hear that you liked this plugin.

    Please test the form on a regular page on your phone. If you find the same issue on a page, the issue is coming from the CF7’s end.

    If you don’t find this issue on a page, please let me know.

    1. Do you have any speed optimization plugins installed?
    2. Do you use any other CF7’s addons plugin?
    3. Which theme you are using?

    Thank You

    Thread Starter profi4you

    (@profi4you)

    Hi,
    We don’t find this issue on a page.
    1. Only WP Fastest Cache installed.
    2. Not other add-ons for CF7.
    3. We use a theme Verbosa.

    Thanks

    Plugin Author WPBean

    (@wpbean)

    I just tested your site on both the iPhone and Android. The popup form is submitting successfully now.

    Can you please try it again?

    Thread Starter profi4you

    (@profi4you)

    Thank you very much! Everything is working as it should!

    Plugin Author WPBean

    (@wpbean)

    It’s good to know that. Thanks for confirming.

    Would you like to give this plugin a good rating? It will be so helpful for me.

    Huge thanks in advance.

Viewing 5 replies - 1 through 5 (of 5 total)
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