The Mobile Comment is Disappearing upoin putting the cursor

  • Resolved Tarak Nath Gorai

    (@taraknathgorai)


    4 years, 5 months ago

    I tried installing the free version.. I followed the steps.. submitted/tested few comments from the front end n webbrowser.. but in mobile, the comment window is vanishing upon putting the cursor on the comment box..

    also, can the users on a mobile authorize if they have Facebook AP in the same mobile and open with the user ID password?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Heateor Support

    (@heateor)

    Just released version 1.2.2. You would like to update your plugin and check if this makes any difference. If you still face the issue, let me know which mobile OS and browser are you using.

    also, can the users on a mobile authorize if they have Facebook AP in the same mobile and open with the user ID password?

    This behavior is determined by the Facebook SDK which plugin uses to integrate Facebook Comments. This cannot be changed.

    Good evening, same identical issue here. The problem appear on iphone and on mac (safari and chrome).
    Waiting for an Your kind reply.
    Ale

    Plugin Author Heateor Support

    (@heateor)

    Just released the version 1.2.4 with the latest version 9.0 of Facebook SDK. You would like to update your plugin to this version and see if this makes any difference.

    Hi,
    just updated but unfortunately on Safari (mac and iphone) it doesn’t work.

    Plugin Author Heateor Support

    (@heateor)

    You would like to try commenting at the official page of Facebook Comments https://developers.facebook.com/docs/plugins/comments/#configurator and see if you face the same issue there.

Viewing 5 replies - 1 through 5 (of 5 total)
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