The notification doesen’t work

  • Resolved David

    (@davidb91)


    1 year ago

    Hello! I have a problem with the plugin. I have a store where I have all the products in stock, but I don’t have stock management. When a product goes out of stock, we just set it as out of stock. When it comes back, we set it as existing in stock again. From the tests we’ve conducted, we don’t receive an email when the product is back in stock. I wonder why?

    My website is: https://dmliving.ro

    Can you help me?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support CodeWooGeek Support

    (@codewoogeeksupport)

    Hello there,

    Good day!

    We’re here to assist you.

    Could you please share the following information:

    1. Are you receiving subscription emails correctly?

    2. Has the status of the subscription entry in the “All Subscribers” table changed when it is subscribed or when it returns to stock? (Admin Dashboard -> Instock Notifier -> All Subscribers).

    3. Provide a screenshot of the Status Page (Admin Dashboard -> Instock Notifier -> Status) and click the Email Status-Test Email option to verify whether the email has been received on the admin email (Admin Dashboard -> Instock Notifier -> Status -> Email Status).

    4. Share the URL of your out-of-stock product.

    Let us know.

    Thanks.

    Plugin Author CodeWooGeek

    (@codewoogeek)

    Hello there,

    We haven’t received any updates for a while, so we’re marking this support thread as resolved. If you have any queries, please open a new support thread.

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
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