The options are not appearing for customers logged

  • Resolved raqfer

    (@raqfer)


    7 months ago

    Hello,
    After last update the options defined in Flexible Shipping are not appearing for customers who are not logged in. For exemple, only clientes with account can see the free shipping.
    How can I fix it? Could you help?

    ícone Validada pela comunidade
Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support WojtekPS

    (@wojtekpyrgies)

    Hi @raqfer,

    Can you please check if you don’t have the Show only for logged in users option checked in the flexible shipping shipping method window? You can find it in the Advanced Options section. 

    If this is not the case please send me the screenshot showing your flexible shipping method settings.??

    Best regards,

    Wojtek

    omnipotentstudio

    (@omnipotentstudio)

    Hi, I have the same issue, and I checked the Show only for?logged in?users haven’t be activated.

    omnipotentstudio

    (@omnipotentstudio)

    But I am issue happened for both login and new customer. Other shipping method can display, only the Flexible Shipping cannot be shown.

    Thread Starter raqfer

    (@raqfer)

    Thanks it was check the Show only for logged in users.

    Best regards.

    • This reply was modified 7 months ago by raqfer.
    Plugin Support WojtekPS

    (@wojtekpyrgies)

    Hi @raqfer and @omnipotentstudio,?

    Can you please contact us directly at https://octolize.com/support/ using the Pre-sale question as a Subject?

    We might need some additional information that cannot be shared on this forum. 

    Regards

    Wojtek

    Plugin Support WojtekPS

    (@wojtekpyrgies)

    Due to the fact that?the topic has been moved to our support, I am marking it here as resolved.?

Viewing 6 replies - 1 through 6 (of 6 total)
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