The page jumps are making this difficult to use

  • Resolved DannyAnthony

    (@dannyanthony)


    4 years, 10 months ago

    I’ve really enjoyed using this plugin, but I’m having an issue that is making it very difficult to use now, perhaps since the redesign. The page jumps to the top each time I click a certain link, forcing me to scroll back down each and every time to click another. Here’s my workflow:

    Sites > red numbered button under Updates > click Update Now

    When I scroll down to an Update Now button that’s below my screen view and click, it jumps me back to the very top of the page. If I have 18 plugins to update, scrolling back down the page for each one individually is a major hassle. Note: I’d rather not update in bulk, and appreciate this page for allowing us to pick which plugins we update and when.

    I’m not sure if this issue happens on other pages, but this is my primary issue. Is there a possible workaround?

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi @dannyanthony,

    This is not normal behavior. Please open a support ticket so we can check the issue.

    Thanks,
    Sanja

    Thread Starter DannyAnthony

    (@dannyanthony)

    Thank you.

    Plugin Author mainwp

    (@mainwp)

    It looks like Bogdan is currently assisting you in ticket 34936. I’m going to mark this one as resolved here, feel free to re-open if needed.

    Thread Starter DannyAnthony

    (@dannyanthony)

    I filled out the support ticket on your website and have yet to hear from anyone. There’s nothing in the inbox nor the spam folder. I’m checking other options.

    Plugin Author mainwp

    (@mainwp)

    My apologies, we seem to have a user with a very similar name having the same issue. Again, my apologies for the confusion.

    When you submitted your original ticket you should have received an automatic reply to your email with the support ticket number, can you provide that so I can look you up?

    If you don’t have one can you please be sure to whitelist [email protected] and submit another ticket?

Viewing 5 replies - 1 through 5 (of 5 total)
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