the payment gateway is not appearing

  • Resolved benreyes15

    (@benreyes15)


    4 years, 4 months ago

    I set the free version of this plugin to see how it looks but I saw that payment gateway is not appearing, and customer cannot place the order beside the order button is not appeating as well …… only that section then billing address and shipping address and are appearing.
    how can I fix it ?

    • This topic was modified 4 years, 4 months ago by benreyes15.
Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Diana Burduja

    (@diana_burduja)

    This sounds like a conflict with the theme. Could you tell me what theme are you using?

    As I have the same problem I would like to join this conservation. I use the theme Nikkon. Do you know if this is the conflict reason?

    Thread Starter benreyes15

    (@benreyes15)

    Hi again my dear Diana Burduja,
    Yes the conflict is with the theme …. not by woocommerce the theme that I am using is this : https://bit.ly/2D8lc43…. I would like to know How can I fixed ?

    Plugin Author Diana Burduja

    (@diana_burduja)

    @benreyes15 I’ve just checked the multi-step checkout plugin with the Electro theme and the payment section shows up alright. See this screenshot.

    There must be some other cause for the issue on your website. Could you give me a link to your website so I can have a look?

    Plugin Author Diana Burduja

    (@diana_burduja)

    @flex006 I’ve just checked the multi-step checkout plugin with the Nikkon theme (the free version available on www.ads-software.com) and the payment section shows up alright. See this screenshot.

    Could you give me a link to your website so I can have a look? Could you give me a list of plugins (the exact name of the plugin and the author’s name) you have installed on the website?

    Thread Starter benreyes15

    (@benreyes15)

    thanks my dear I fixed adding some php code Love you

    Plugin Author Diana Burduja

    (@diana_burduja)

    I’m glad you’ve found a solution. Could you tell me what was wrong and what PHP code fixed it?

    Hi,
    I am getting the same Error. The payment gateway is not appearing.
    I am using “Marketo Theme”.
    How can I fix it? Please help me.

    Plugin Author Diana Burduja

    (@diana_burduja)

    Could you give me a link to your website so I can have a look? Could you give me a list of plugins (the exact name of the plugin and the author’s name) you have installed on the website?

Viewing 9 replies - 1 through 9 (of 9 total)
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