• Resolved Melpomene

    (@melpomene)


    I’m sorry I can’t be more specific, but this reflects my own limitations rather than a snarky comment. I should also apologise perhaps for posting in the wrong area previously, as this is clearly the support function.

    Allow me to try and describe the best I can what’s happened then

    I’ve downloaded, installed, and activated the plug in. When I go to FAQ’s I encounter an instruction next which tells me to go this location

    wp-admin/options-general.php?page=currency-switcher-settings

    I have no idea where to find this location? What is this? I can’t find anything called ‘options’ or ‘options-general’. Where do i look for this exactly?

    Instead I find in ‘settings’ (on the wp admin sidebar) a click line for ‘currency switcher’. If I click this I’m met with a white screen and a rubic cube that just goes into a never ending stream. Similarly, if I look at the plug-in install I’ve got ‘settings’, ‘documentation’, ‘Deactivate’ and ‘edit’. If I click ‘settings’ I get the same Rubic cube again

    I notice from a previous support enquiry that someone has encountered a similar issue to me about a week ago. In this case you advised them to use Firebug. I have Firebug installed, but wouldn’t be great at knowing how to use it, or where to look. Luckily in their case they clearly had better skills than I and were able to find a JS error. Where exactly would I set Firebug to run, and where would I look by way of where I’d expect to see any error message. I’ve tried to replicate this solution, but I can’t find any error message

    many thanks for your help, as I’m really quite desperate to get this sorted the way the currency market is bouncing around at the moment

    Faraway Fairways

    https://www.ads-software.com/plugins/currency-switcher/

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