The plugin brokes my checkout page

  • Resolved patriciocontartese

    (@patriciocontartese)


    1 month, 3 weeks ago

    When I activate the stripe plugin my checkout page is broken, this screenshot is from a client, the first order that she has done it was perfect but when she went to do the second order the page was broken as in the image

    The page I need help with: [log in to see the link]

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  • Plugin Support Moses M. (woo-hc)

    (@mosesmedh)

    Hi @patriciocontartese,

    Thanks for sharing the screenshot. It seems the user might have done something on their browser while on your site that was flagged as suspicious, leading to them getting blocked.

    Just to clarify, the block was enforced by Cloudflare, which means your site (or server) is connected to Cloudflare.

    For Cloudflare integrations, there are ways to whitelist or unblock the user’s IP. I recommend reaching out to your host or Cloudflare support for assistance.

    Since this issue is related to Cloudflare and not a core problem with the Stripe payment plugin, I’ll mark this thread as resolved.

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